You've charged my card & you havent confirmed things with me yet!

You are likely misunderstanding how a credit card authorisation works. When you place an order you are sending us an "Authorisation" for the amount of that order. This means that you bank will place a hold on that money in your account in order to guarantee that it is there if we then confirm your booking and "capture" those funds.
So whilst you might see something on your bank account statement (different banks handle / display authorisation differently  and we cannot know how you bank does this exactly - for example some banks will display it under "pending transactions" others might just display it like a paynent out.) unless we have captured the funds then you have NOT had your credit card charged. 

We only capture the money authorisation you send to us once we are confirmig the booking.