As a general rule we don't offer discounts, because firstly our prices are already good value but also because for most tour options we have agreements with the operators to sell at the same price as they do so cannot undercut them by offering discou...
This really depends on each individual situation and the best advice is follow what the locals do. With some roadblocks it is fine to walk around it and with these ones it is often possible to take transport up to one side, walk to the other side and...
We can only provide tour vouchers, bus and flight tickets and information once we confirm your booking but unfortuantely we are not allowed to issue invitation letters to people we do not personally know as we then have a degree of legal r...
A lot of places in Bolivia and Peru will accept USD$ and you can even get US currency out of some ATMs . You should be aware though that the banks are very strict on the condition of the USD bills and will refuse to accept any with even the smallest ...
You can read our full cancellation policy here: Cancellations & Refunds. Please note though that whilst we always try to be as flexible as possible with cancellations and refunds we have to abide by the policies of our partners and suppliers...
In Bolivia protests are very common (and there is also a problem to a lesser degree in Peru) and take place in various forms and it often is impossible to predict when this might occur. Sometimes there is advance notice sometimes there is none whatso...
This is easy to see directly on the web site and you can find out the prices of all our tours, transport and accommodation options on each individual product's page. Simply go to the product pages and you can instantly see the prices for yoursel...
No, unfortunately we are not allowed (by order of the local authorities) to store luggage or bags at our offices in La Paz. For most of the multiple day tours that we offer, you will be able to leave your big bags at the operator's office...
For some tours and flights children can have a discount but each operator has a different policy so if this is not indicated on the product page then you should contact us via e-mail and we will give you an answer depending on the product you are int...
We cannot take any orders over the phone as we require payment and there is no ability to take payments over the phone available. Also as standard we do not take bookings via email and you will need to place your booking via our website which is setu...