- Pickups - Pickup from your accommodation is not included. The meeting point for the Copacabana to Puno section is always at the White Anchor monument in Copacabana.
- Departure dates - We only need to know the departure date from Copacabana in order to issue your ticket. You don't have to know the other departure date from Puno to book the ticket. If you don't supply the dates of the second leg, then we will just generate an automatic itinerary that you will be able to change anytime by telling the guide on the bus of the first leg from Copacabana.
- Bolivia Hop buses - To ensure your safety, every Hop bus has the following practices:
- 2 drivers for every journey over 5 hours... drivers swap every 4 hours
- Large team of drivers... drivers not overworked/tired as is often the case on other buses
- Bus assistant always on board - regular checks on the drivers
- Seatbelts for every passenger
- Speedometre alert - when bus goes over 90km/h an alarm will go off throughout the bus warning the driver to slow down
- 24 hour GPS monitoring for longer journeys - every bus is monitored from a secure point via GPS... we always know where the bus is and if it is taking any unscheduled stops
- Constant contact between the drivers/guide to the Bolivia Hop office via telephone
- No tight deadlines - drivers under no pressure to arrive at a certain time, no need for increased speed or unnecessary risks
CANCELLATION POLICY
We are only a ticketing agency for Bolivia Hop and we apply their cancellation policy. Please note that we can only process cancellations during office hours.
- Once booked, all passes incur a minimum cancellation of 20% of the ticket price (80% refundable)
- Within 8 days of departure: 40% of the ticket price (60% refundable)
- Within 4 days of departure: 60% of the ticket price (40% refundable)
- Within 48 hours: no refunds
- Cancellation on the first day of your package, or day of departure: no refunds
- Non-notification of cancellation and departure has already occurred: no refunds